No, you can check out as a guest at VRSGS.
However, creating an account gives you additional benefits:
No problem!
Simply click “Lost password?” on the login page and follow the instructions to reset your password in just a few simple steps.
Please contact our customer support team as soon as possible, and we will help update your email address.
Please note:
We can update your contact details, but once an order has been placed, we cannot modify the order itself. Please double-check your information before checkout.
All VRSGS orders are processed in US Dollars (USD).
If your card uses another currency, the final charge will depend on your card issuer’s exchange rate at the time of payment.
We currently accept:
At this time, we do not accept checks, bank transfers, or cash on delivery.
Absolutely 🔒
VRSGS uses SSL encryption to protect all checkout transactions. Your payment information is secure and is never stored on our servers.
If you need to make changes, please contact us immediately after placing your order.
Once an order has been processed or shipped, it can no longer be changed or canceled.
There is no cancellation fee for orders canceled before shipment.
Please enter your full shipping address using English characters only to avoid delivery issues.
If your address includes special characters, please replace them with similar English letters (for example: “ç” → “c”).
Unfortunately, once your order has been processed or shipped, the shipping address cannot be changed.
We recommend using your home address instead of a workplace address to ensure smooth delivery.
You will receive a tracking email, usually within 24 hours after dispatch.
Once your order is shipped, we will send you a tracking number by email.
Tracking updates usually become available within 24 hours.
Only one discount or promotion code may be applied per order unless otherwise stated.
If any item is missing from your package, please contact our customer support team immediately.
We will resolve the issue as quickly as possible.
VRSGS orders are processed Monday through Friday, excluding public holidays.
During peak seasons or promotional events, processing times may be slightly longer.
VRSGS prices are displayed tax-free.
Depending on your country, customs duties or import taxes may apply upon delivery. These charges are determined by local customs authorities and are the customer’s responsibility.
We want you to love your VRSGS experience 💙
If you are not fully satisfied, please contact us within 90 days of receiving your order.
Please provide:
Our team will guide you through the return process.
Returned items must be unused and in their original packaging.
Please contact us within 7 days of delivery and include:
We will quickly arrange a replacement or refund.
Once your return is received, processing may take up to 14 business days.
You will be notified as soon as your return has been completed.
Refunds are issued to your original payment method within 7–10 business days after the return is processed.
If the refund takes longer to appear, please contact your bank or card provider for further assistance.
📧 Customer Support:
customer@vrsgs.com